The fact I turned up 5 minutes before check in to be told there was a treat waiting in my room! Well, I don't win raffles nor the lottery, so I was curious. Ok, it wasn't either of the above mentioned but it was I had been chosen as the chosen "guest of the day" I had a bottle of wine and some nibbles. It was the fact that there is the focus on guests and it's not just a bed for the night. Very chuffed at this gesture. And, unbeknown to the reception staff, I am challenged with my limited mobility, but hadn't said anything during the booking, so when the member of staff said I was on the ground floor, that was a little like winning a raffle 😂
Martin
Januari 2025
Room was spotlesslessly clean. Bed really comfortable, slept like a baby. So did jakey ( my furbaby) staff were brilliantly friendly and helpful. Jakey loved them. Breakfast was plentiful and delicious with a great choice (Jakey loved the sausages) reception and restaurant were comfy and spotless. If you're looking for comfort and pet friendly hotel. Look no further than this hotel. Can't fault it. Didn't get to have dinner this time or use the 24hr food but I will definitely bring jakey back for another visit. Might even treat my daughter??? Or keep it just for me lol
Richards
Maret 2025
Staff were very friendly and welcoming. Lots on the menu to choose from with very good prices. Loved the breakfast buffet, too! A big selection of food to choose from, and it was great to have this on until 12 pm. The room was lovely and clean and quiet. The bed and pillows were comfy. It was nice to see there were extra pillows in the wardrobe if needed. The bathroom was better than expected as i was expecting an open-plan bathroom in the bedroom. Was a treat to have checkout time at 12 pm.
David
Oktober 2024
The location was really good, close to train station and the city centre. Basic facilities, but very clean!
Ioannis
Februari 2024
Very helpful and friendly staff. Reception always staffed. Food available until 10pm and bar snacks at other times. A safe short walk from Hull Paragon Interchange. Warm room and lovely big showers in ensuite. Very comfortable bed. Toiletries plentiful. Tea, coffee and hairdryer in room. Good free WiFi
Amanda
Oktober 2024
This is a hotel with rooms that remind me of the cabins on P and O ferries. It is functional, but its location is superb in the middle of the city. It is close to shops, the Venue, restaurants and the train station. As always here, its the staff that make the difference. This time Maisee (who I have met before) was fantastic at giving me city tips and storing my bags on the last day so I could shop before catching my train. Definitely staying again
Dean
November 2024
Have stayed here before and overall. doesn’t disappoint . Simplistic but decent sized rooms inc bathrooms and shower . Very very close to Station and quick easy walk to Centre , Old Town and Marina . Staff friendly and efficient .
Michael
April 2024
The location was good as it had many bars, shops and restaurants close by. We were visiting Hull Minister and it was close so the location was suitable.
Stephanie
Juni 2024
Very friendly and helpful staff
Nathan
Mei 2024
The rooms are spacious, clean and well laid out, tea and coffee etc in the room also. The staff were lovely, nothing is too much to ask, we were a little warm and the receptionist sorted us a fan free of charge, customer service felt natural and not forced which was really pleasant. The hotel is ideally located close to everything (marina, centre, rail station, theatre etc). To top it off the bed was extremely comfortable so had a great night's sleep too :)
Mark
November 2024